{"id":2175,"date":"2022-11-23T08:26:57","date_gmt":"2022-11-23T08:26:57","guid":{"rendered":"https:\/\/manajemen.ukdc.ac.id\/?p=2175"},"modified":"2022-11-23T08:27:00","modified_gmt":"2022-11-23T08:27:00","slug":"kuliah-tamu-prodi-manajemen-ukdc-mahasiswa-diajak-mengenal-pelayanan-jasa-pada-perhotelan","status":"publish","type":"post","link":"https:\/\/manajemen.ukdc.ac.id\/?p=2175","title":{"rendered":"Kuliah Tamu Prodi Manajemen UKDC : Mahasiswa Diajak Mengenal Pelayanan Jasa&nbsp; Pada Perhotelan"},"content":{"rendered":"\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><a href=\"https:\/\/manajemen.ukdc.ac.id\/wp-content\/uploads\/2022\/11\/PHOTO-2022-11-18-12-33-15.jpg\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/manajemen.ukdc.ac.id\/wp-content\/uploads\/2022\/11\/PHOTO-2022-11-18-12-33-15-1024x760.jpg\" alt=\"\" class=\"wp-image-2177\" width=\"512\" height=\"380\" srcset=\"https:\/\/manajemen.ukdc.ac.id\/wp-content\/uploads\/2022\/11\/PHOTO-2022-11-18-12-33-15-1024x760.jpg 1024w, https:\/\/manajemen.ukdc.ac.id\/wp-content\/uploads\/2022\/11\/PHOTO-2022-11-18-12-33-15-300x223.jpg 300w, https:\/\/manajemen.ukdc.ac.id\/wp-content\/uploads\/2022\/11\/PHOTO-2022-11-18-12-33-15-768x570.jpg 768w, https:\/\/manajemen.ukdc.ac.id\/wp-content\/uploads\/2022\/11\/PHOTO-2022-11-18-12-33-15-1536x1139.jpg 1536w, https:\/\/manajemen.ukdc.ac.id\/wp-content\/uploads\/2022\/11\/PHOTO-2022-11-18-12-33-15-400x297.jpg 400w, https:\/\/manajemen.ukdc.ac.id\/wp-content\/uploads\/2022\/11\/PHOTO-2022-11-18-12-33-15.jpg 1599w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/a><\/figure><\/div>\n\n\n\n<p>Pada kesempatan kali ini prodi manajemen mengadakan kuliah tamu, dengan narasumber &nbsp;Ibu Dra. Toeti Sjahandi yang merupakan Praktisi didalam dunia perhotelan serta Pemilik dari Igor\u2019s Pastry Surabaya.<\/p>\n\n\n\n<p>Kegiatan tersebut dilaksanakan pada hari jumat, 18 november 2022 bertempat di ruang VL5F. puluhan &nbsp;mahasiswa terlibat dalam kuliah tamu tersebut. Yang dimana berkaitan dengan mata kuliah, Manajemen Hotel, Pemasaran Perhotelan &amp; Kepariwisatan dan Manajemen Tata Graha.<\/p>\n\n\n\n<p>Ibu Toeti menjelaskan bahwa pelayanan jasa yang mana pelayanan produknya sebagi minor yang sifatnya tambahan. Oleh karena itu, pada industry perhotelan terdapat istilah 3H (Head, Heart, Hand), istilah tersebut sekilas membahas mengenai penggunaan kesadaran akan pelayanan jasa, sehingga dibutuhkan kesabaran dan ketelatenan dari dalam hati yang tumbuh di benak pikiran dalam melayani tamu hotel.<\/p>\n\n\n\n<p>Perilaku yang sering terpancar dari kaki dan tangan dalam melayani tamu, baik itu secara langsung maupun tidak. Tingkah perilaku inilag yang bisa saja berdampak pada citra hotel nantinya, bila diabaikan.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><a href=\"https:\/\/manajemen.ukdc.ac.id\/wp-content\/uploads\/2022\/11\/63dc11f8-f50c-4b3d-b501-69f3da071036.jpg\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/manajemen.ukdc.ac.id\/wp-content\/uploads\/2022\/11\/63dc11f8-f50c-4b3d-b501-69f3da071036-1024x760.jpg\" alt=\"\" class=\"wp-image-2178\" width=\"512\" height=\"380\" srcset=\"https:\/\/manajemen.ukdc.ac.id\/wp-content\/uploads\/2022\/11\/63dc11f8-f50c-4b3d-b501-69f3da071036-1024x760.jpg 1024w, https:\/\/manajemen.ukdc.ac.id\/wp-content\/uploads\/2022\/11\/63dc11f8-f50c-4b3d-b501-69f3da071036-300x223.jpg 300w, https:\/\/manajemen.ukdc.ac.id\/wp-content\/uploads\/2022\/11\/63dc11f8-f50c-4b3d-b501-69f3da071036-768x570.jpg 768w, https:\/\/manajemen.ukdc.ac.id\/wp-content\/uploads\/2022\/11\/63dc11f8-f50c-4b3d-b501-69f3da071036-1536x1139.jpg 1536w, https:\/\/manajemen.ukdc.ac.id\/wp-content\/uploads\/2022\/11\/63dc11f8-f50c-4b3d-b501-69f3da071036-400x297.jpg 400w, https:\/\/manajemen.ukdc.ac.id\/wp-content\/uploads\/2022\/11\/63dc11f8-f50c-4b3d-b501-69f3da071036.jpg 1599w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/a><\/figure><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Pada kesempatan kali ini prodi manajemen mengadakan kuliah tamu, dengan narasumber &nbsp;Ibu Dra. Toeti Sjahandi yang merupakan Praktisi didalam dunia perhotelan serta Pemilik dari Igor\u2019s Pastry Surabaya. Kegiatan tersebut dilaksanakan pada hari jumat, 18 november 2022 bertempat di ruang VL5F. puluhan &nbsp;mahasiswa terlibat dalam kuliah tamu tersebut. Yang dimana berkaitan dengan mata kuliah, Manajemen Hotel, [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":2177,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[20],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Kuliah Tamu Prodi Manajemen UKDC : Mahasiswa Diajak Mengenal Pelayanan Jasa&nbsp; Pada Perhotelan - Study Program of Management UKDC<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/manajemen.ukdc.ac.id\/?p=2175\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Kuliah Tamu Prodi Manajemen UKDC : Mahasiswa Diajak Mengenal Pelayanan Jasa&nbsp; Pada Perhotelan - Study Program of Management UKDC\" \/>\n<meta property=\"og:description\" content=\"Pada kesempatan kali ini prodi manajemen mengadakan kuliah tamu, dengan narasumber &nbsp;Ibu Dra. Toeti Sjahandi yang merupakan Praktisi didalam dunia perhotelan serta Pemilik dari Igor\u2019s Pastry Surabaya. Kegiatan tersebut dilaksanakan pada hari jumat, 18 november 2022 bertempat di ruang VL5F. puluhan &nbsp;mahasiswa terlibat dalam kuliah tamu tersebut. Yang dimana berkaitan dengan mata kuliah, Manajemen Hotel, [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/manajemen.ukdc.ac.id\/?p=2175\" \/>\n<meta property=\"og:site_name\" content=\"Study Program of Management UKDC\" \/>\n<meta property=\"article:published_time\" content=\"2022-11-23T08:26:57+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-11-23T08:27:00+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/manajemen.ukdc.ac.id\/wp-content\/uploads\/2022\/11\/PHOTO-2022-11-18-12-33-15.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1599\" \/>\n\t<meta property=\"og:image:height\" content=\"1186\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Prodi Manajemen\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/manajemen.ukdc.ac.id\/#website\",\"url\":\"https:\/\/manajemen.ukdc.ac.id\/\",\"name\":\"Study Program of Management UKDC\",\"description\":\"Universitas Katolik Darma Cendika\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/manajemen.ukdc.ac.id\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/manajemen.ukdc.ac.id\/?p=2175#primaryimage\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/manajemen.ukdc.ac.id\/wp-content\/uploads\/2022\/11\/PHOTO-2022-11-18-12-33-15.jpg\",\"contentUrl\":\"https:\/\/manajemen.ukdc.ac.id\/wp-content\/uploads\/2022\/11\/PHOTO-2022-11-18-12-33-15.jpg\",\"width\":1599,\"height\":1186},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/manajemen.ukdc.ac.id\/?p=2175#webpage\",\"url\":\"https:\/\/manajemen.ukdc.ac.id\/?p=2175\",\"name\":\"Kuliah Tamu Prodi Manajemen UKDC : Mahasiswa Diajak Mengenal Pelayanan Jasa&nbsp; Pada Perhotelan - Study Program of Management UKDC\",\"isPartOf\":{\"@id\":\"https:\/\/manajemen.ukdc.ac.id\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/manajemen.ukdc.ac.id\/?p=2175#primaryimage\"},\"datePublished\":\"2022-11-23T08:26:57+00:00\",\"dateModified\":\"2022-11-23T08:27:00+00:00\",\"author\":{\"@id\":\"https:\/\/manajemen.ukdc.ac.id\/#\/schema\/person\/f772994778f524199fe94e9c89894f47\"},\"breadcrumb\":{\"@id\":\"https:\/\/manajemen.ukdc.ac.id\/?p=2175#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/manajemen.ukdc.ac.id\/?p=2175\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/manajemen.ukdc.ac.id\/?p=2175#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/manajemen.ukdc.ac.id\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Kuliah Tamu Prodi Manajemen UKDC : Mahasiswa Diajak Mengenal Pelayanan Jasa&nbsp; Pada Perhotelan\"}]},{\"@type\":\"Person\",\"@id\":\"https:\/\/manajemen.ukdc.ac.id\/#\/schema\/person\/f772994778f524199fe94e9c89894f47\",\"name\":\"Prodi Manajemen\",\"image\":{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/manajemen.ukdc.ac.id\/#personlogo\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/bf15d55aca28db8adec6eecf54619434?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/bf15d55aca28db8adec6eecf54619434?s=96&d=mm&r=g\",\"caption\":\"Prodi Manajemen\"},\"sameAs\":[\"http:\/\/manajemen.ukdc.ac.id\",\"https:\/\/www.instagram.com\/manajemen_ukdc\/\"],\"url\":\"https:\/\/manajemen.ukdc.ac.id\/?author=2\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Kuliah Tamu Prodi Manajemen UKDC : Mahasiswa Diajak Mengenal Pelayanan Jasa&nbsp; Pada Perhotelan - Study Program of Management UKDC","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/manajemen.ukdc.ac.id\/?p=2175","og_locale":"en_US","og_type":"article","og_title":"Kuliah Tamu Prodi Manajemen UKDC : Mahasiswa Diajak Mengenal Pelayanan Jasa&nbsp; Pada Perhotelan - Study Program of Management UKDC","og_description":"Pada kesempatan kali ini prodi manajemen mengadakan kuliah tamu, dengan narasumber &nbsp;Ibu Dra. Toeti Sjahandi yang merupakan Praktisi didalam dunia perhotelan serta Pemilik dari Igor\u2019s Pastry Surabaya. Kegiatan tersebut dilaksanakan pada hari jumat, 18 november 2022 bertempat di ruang VL5F. puluhan &nbsp;mahasiswa terlibat dalam kuliah tamu tersebut. Yang dimana berkaitan dengan mata kuliah, Manajemen Hotel, [&hellip;]","og_url":"https:\/\/manajemen.ukdc.ac.id\/?p=2175","og_site_name":"Study Program of Management UKDC","article_published_time":"2022-11-23T08:26:57+00:00","article_modified_time":"2022-11-23T08:27:00+00:00","og_image":[{"width":1599,"height":1186,"url":"http:\/\/manajemen.ukdc.ac.id\/wp-content\/uploads\/2022\/11\/PHOTO-2022-11-18-12-33-15.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Written by":"Prodi Manajemen","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebSite","@id":"https:\/\/manajemen.ukdc.ac.id\/#website","url":"https:\/\/manajemen.ukdc.ac.id\/","name":"Study Program of Management UKDC","description":"Universitas Katolik Darma Cendika","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/manajemen.ukdc.ac.id\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"ImageObject","@id":"https:\/\/manajemen.ukdc.ac.id\/?p=2175#primaryimage","inLanguage":"en-US","url":"https:\/\/manajemen.ukdc.ac.id\/wp-content\/uploads\/2022\/11\/PHOTO-2022-11-18-12-33-15.jpg","contentUrl":"https:\/\/manajemen.ukdc.ac.id\/wp-content\/uploads\/2022\/11\/PHOTO-2022-11-18-12-33-15.jpg","width":1599,"height":1186},{"@type":"WebPage","@id":"https:\/\/manajemen.ukdc.ac.id\/?p=2175#webpage","url":"https:\/\/manajemen.ukdc.ac.id\/?p=2175","name":"Kuliah Tamu Prodi Manajemen UKDC : Mahasiswa Diajak Mengenal Pelayanan Jasa&nbsp; Pada Perhotelan - Study Program of Management UKDC","isPartOf":{"@id":"https:\/\/manajemen.ukdc.ac.id\/#website"},"primaryImageOfPage":{"@id":"https:\/\/manajemen.ukdc.ac.id\/?p=2175#primaryimage"},"datePublished":"2022-11-23T08:26:57+00:00","dateModified":"2022-11-23T08:27:00+00:00","author":{"@id":"https:\/\/manajemen.ukdc.ac.id\/#\/schema\/person\/f772994778f524199fe94e9c89894f47"},"breadcrumb":{"@id":"https:\/\/manajemen.ukdc.ac.id\/?p=2175#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/manajemen.ukdc.ac.id\/?p=2175"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/manajemen.ukdc.ac.id\/?p=2175#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/manajemen.ukdc.ac.id\/"},{"@type":"ListItem","position":2,"name":"Kuliah Tamu Prodi Manajemen UKDC : Mahasiswa Diajak Mengenal Pelayanan Jasa&nbsp; Pada Perhotelan"}]},{"@type":"Person","@id":"https:\/\/manajemen.ukdc.ac.id\/#\/schema\/person\/f772994778f524199fe94e9c89894f47","name":"Prodi Manajemen","image":{"@type":"ImageObject","@id":"https:\/\/manajemen.ukdc.ac.id\/#personlogo","inLanguage":"en-US","url":"https:\/\/secure.gravatar.com\/avatar\/bf15d55aca28db8adec6eecf54619434?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/bf15d55aca28db8adec6eecf54619434?s=96&d=mm&r=g","caption":"Prodi Manajemen"},"sameAs":["http:\/\/manajemen.ukdc.ac.id","https:\/\/www.instagram.com\/manajemen_ukdc\/"],"url":"https:\/\/manajemen.ukdc.ac.id\/?author=2"}]}},"_links":{"self":[{"href":"https:\/\/manajemen.ukdc.ac.id\/index.php?rest_route=\/wp\/v2\/posts\/2175"}],"collection":[{"href":"https:\/\/manajemen.ukdc.ac.id\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/manajemen.ukdc.ac.id\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/manajemen.ukdc.ac.id\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/manajemen.ukdc.ac.id\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2175"}],"version-history":[{"count":1,"href":"https:\/\/manajemen.ukdc.ac.id\/index.php?rest_route=\/wp\/v2\/posts\/2175\/revisions"}],"predecessor-version":[{"id":2179,"href":"https:\/\/manajemen.ukdc.ac.id\/index.php?rest_route=\/wp\/v2\/posts\/2175\/revisions\/2179"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/manajemen.ukdc.ac.id\/index.php?rest_route=\/wp\/v2\/media\/2177"}],"wp:attachment":[{"href":"https:\/\/manajemen.ukdc.ac.id\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2175"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/manajemen.ukdc.ac.id\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=2175"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/manajemen.ukdc.ac.id\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=2175"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}